1. Introduction
Kandré is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction details
We only collect information necessary to provide our services.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Deliver products to you
- Communicate regarding your order or enquiries
- Provide customer support
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties where necessary, such as:
- Courier companies (for delivery – primarily Courier Guy)
- Payment providers (e.g. PayFast/iKhokha)
These parties are only given the information required to perform their services.
5. Data Protection
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
6. Your Rights (POPIA)
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Object to the processing of your information
To exercise these rights, please contact us using the details below.
7. Cookies
Our website may use cookies to:
- Improve user experience
- Enable essential website functionality (such as shopping cart and checkout)
You can disable cookies in your browser settings if you prefer.
8. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for their privacy practices.
9. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: admin@kandre.co.za
Phone: 075 201 8974
Location: South Africa
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Last Updated: April 2026